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How do I return an item?

Please contact us if you have any questions. Our customer service hours are from 9:00 AM to 5:00 PM Pacific Time, Monday through Friday. If calling before or after these hours, please leave a detailed message with a contact number and best time to reach you and a representative will return your call.

Our return policy is you can ask for a full refund, minus shipping and handling, of any item opened or not, as long as there is some product left. We need some product in case there is an issue with the products effectiveness, consistency, etc. for testing. To receive a refund you must return the product to us at your expense. Refunds must be requested within one(1) week of product delivery, and must be postmarked for return within one(1) week of the request.

NWB-Guardians™ Inulation Sales Dept.
Division of Guardians Nutraceuticals™
2808 South Mayfield Street
Kennewick, WA 99337

Toll Free Order Line: 877-812-5716877-812-5716 FREE
Tel: 509-586-2997509-586-2997
Fax: 509-582-1808
Hours: 9:00 AM - 5:00 PM – PST

Email: [email protected]
Subject: "RETURNS or RMA"
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